Terms of service

Welcome to Fragrance Paradise! These Terms and Conditions ("Terms") govern your access to and use of our website and services. By using our website or placing an order, you agree to comply with and be bound by these Terms. Please read them carefully.

 

1. Acceptance of Terms

By accessing or using the website www.fragranceparadise.co.uk (the "Site"), you confirm your acceptance of these Terms of Service and agree to abide by all applicable laws and regulations. If you do not agree with any part of these Terms, you must refrain from using the Site and our services.

 

2. Modifications to Terms

We reserve the right to update, modify, or replace any portion of these Terms at our sole discretion by posting revisions on our website. It is your responsibility to review this page periodically for changes. Your continued use of the Site after any changes are posted signifies your acceptance of the revised Terms.

 

3. Products and Service Accuracy

We make every effort to ensure that product descriptions, pricing, images, and other content on the Site are accurate and complete. However, we cannot guarantee that the content is error-free. We reserve the right, without prior notice, to modify or discontinue any product or service offering at any time.

 

4. Orders and Payment

  • Offer to Purchase: Placing an order constitutes an offer to purchase products, which is subject to acceptance by Fragrance Paradise and product availability.

  • Order Acceptance: We reserve the right to decline or cancel any order for reasons including, but not limited to, inventory issues, inaccuracies in product or pricing information, or concerns regarding fraudulent activity.

  • Payment: Full payment for all orders must be completed using one of the available payment methods provided on the Site.

 

5. Shipping and Delivery

Condition Shipping Fee
Orders over £50 Free Standard Shipping
Orders below £50 £3.99 Standard Shipping Charge

We typically process and ship orders within 1–2 business days. We aim to deliver orders within a reasonable timeframe, which is dependent on your geographical location.

 

6. Returns and Refunds

All processes related to product returns and the issuance of refunds are governed by our separate Return Policy. Should you receive a damaged or defective item, a return and refund will be processed in accordance with that policy.

 

7. Limitation of Liability

Fragrance Paradise shall not be liable for any damages—including direct, indirect, incidental, special, or consequential losses—arising from your use of, or inability to use, the products or services offered on this Site.

 

8. Intellectual Property Rights

All materials on the Site, including text, graphics, logos, images, and software, are owned by Fragrance Paradise or its content suppliers and are protected by copyright, trademark, and other intellectual property laws. You are prohibited from using, reproducing, or distributing any content from the Site without our explicit written permission.

 

9. Third-Party Links

The Site may contain links to external, third-party websites. We are not responsible for the content, privacy policies, or practices of any external sites and encourage you to review their terms before proceeding.

 

10. Customer Obligations and Prohibited Use

By using our services, you agree not to misuse the Site or engage in any activity that is illegal, fraudulent, abusive, or in violation of these Terms or applicable laws.

 

11. Force Majeure

Fragrance Paradise will not be responsible for any delay or failure to fulfil its obligations under these Terms due to circumstances beyond our reasonable control, such as natural disasters, governmental actions, or technological failures.

 

12. Governing Law and Dispute Resolution

  • Governing Law: These Terms and any agreements between you and us shall be governed by and interpreted in accordance with the laws of the United Kingdom.

  • Disputes: In the event of a dispute, you agree to first attempt to resolve the issue informally with Fragrance Paradise. If legal action becomes necessary, it will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

 

13. Miscellaneous Provisions

  • Severability: If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be separated from the remaining Terms, which will remain in full effect.

  • Entire Agreement: These Terms constitute the complete and only agreement between you and Fragrance Paradise concerning your use of the Site and any purchases made.

  • Interpretation: Any ambiguities in these Terms shall not be interpreted against the party responsible for drafting them.

 

14. Contact Information

For questions regarding these Terms of Service, please contact us:

Detail Information
Email fragranceparadisesales@gmail.com
Address UNIT A3A BRIDGE ROAD INDUSTRIAL ESTATE, UB2 4AB
Company Number 16668189

Thank you for choosing Fragrance Paradise! We value your business.